Privacy Policy

Introduction

Hotel RK Grand respects your privacy and is committed to protecting it as discussed herein below. Please familiarize yourself with the privacy policy. On accessing the Site, it means you agree to the privacy practices as set out in this privacy policy statement. This privacy policy statement describes the information that Hotel RK Grand collects and how that information may be used by Hotel RK Grand.

You are not required to provide any personal information to us unless and until you choose to make a purchase, sign up for one of our e-mail newsletters or other products, or otherwise use one of our services.

This privacy policy statement does not apply to information collected on any third-party site that may link to or be accessible from any of the Sites. We encourage you to learn about the privacy practices of those third parties. We are not responsible for the content or practices of websites operated by third parties that are linked to our sites. These links are provided as a service to our users. Unless otherwise stated, such practices do not constitute our endorsement, sponsorship, or approval of their content(s), policies, or practices.

You must understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. We do not disclose to third parties the personally identifiable information that you provide to us, except as necessary to provide the product or service as specifically requested by you.

If you are accessing any of the Sites from outside India, it means you agree that your personal information may be transferred to India, a jurisdiction which may have different privacy and data security protections than those of your own jurisdiction, to be processed and stored.

1 Collection of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. Hotel RK Grand collects several types of personal information from and about users of the Sites, including but not limited to:

• I. Personal information that is provided to us by travel agencies or online travel sites.
• II. Personal information you provide to us directly on the Site;
• III. Personal information included in any messaging you undertake through any of the Sites, such as sharing via our online blog or using one of our travel management tools or apps;
• IV. This privacy statement does not apply to the collection of routine business contact information by our employees. Such information, however, will only be used for purposes of our business relationship;
• V. Hotel RK Grand shall not sell, trade, or disclose to any third party other than an entity in the Hotel RK Grand group any information derived from the registration for, or use of, any online service without the consent of the user (except as required by law or in the case of imminent physical harm to the user or others). When Hotel RK Grand uses other agents, contractors, or corporations to perform services on its behalf or as part of a joint promotion, Hotel RK Grand shall ensure that this entity protects the user’s personal information in a manner that is consistent with this statement.
• If you choose not to provide certain personal information we request, you will still be able to visit our website but you may be unable to access certain options or services.

2 Use of Personal Information

We use personal information in the following ways:

• I. To provide you with such information, products, or services that you requested from Hotel RK Grand;
• II. To present the Site(s) and their contents in a suitable and effective manner;
• III. To allow you the sharing and messaging features of the Sites, if and when you choose to do so;
• IV. Registered users will occasionally receive information on products, services, and special deals offered by Hotel RK Grand;
• V. From time to time, contests may be conducted via our website. Participation in these contests is completely voluntary and the user, therefore, has a choice whether or not to disclose any personal information in connection with such contests. Information requested may include contact information (such as name and mailing address), and demographic information (such as age). Contact information will be used to notify the winner(s) and award prize(s).

3 Disclosure of Personal Information to Third Parties

We may from time to time make certain personal information available to strategic partners associated with the Company, such as the following:

• I. Various affiliates of Hotel RK Grand;
• II. Travel supply companies through which you have arranged travel, but only that personal information needed for successful access to or processing of your travel arrangements;
• III. Service provider(s) we use to support our business who provide services such as information processing, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys;
• IV. In the event of merger, acquisition, or any form of sale of some or all of the Company’s assets, in such case personal information held by the Company about its customers will be considered among the assets to be transferred to the buyer;
• V. In case Hotel RK Grand engages a third party to process an individual’s personal data on its behalf, that third party will be bound by our data privacy policies.

We may also disclose your personal information to third parties:

• I. To comply with any court order or other legal obligation or on request by the government or by any law enforcement authority;
• II. To enforce or apply our terms of use and any other agreements;
• III. To protect the rights, property, or safety of Hotel RK Grand, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

4 Collection and Use of Non-Personal Information

Hotel RK Grand also collects non-personal information or data in a form that cannot be used to uniquely identify or contact a single person. We may collect, use, transfer, and disclose non-personal information for any purpose. Non-personal information that we collect may include information regarding your activities on any of the Sites, which may be aggregated and used to help us provide more useful information to our customers and to understand which parts of the Sites are of most interest.

If we combine non-personal information with personal information, in that case the combined information will be treated as personal information for the purposes of this privacy statement.

5 Cookies and Other Technologies

The Sites and certain Company email messages may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us to improve and to deliver better and more personalized service(s) to:

• I. Estimate our audience size and usage patterns;
• II. Store information about your preferences, allowing us to better customize the Sites according to your individual interests;
• III. Speed up your searches;
• IV. Recognize you when you return to any of the Sites.

You may refuse to accept cookies by activating the appropriate settings on your browser. Please note that certain features of the Sites may not be available if cookies are disabled.

Hotel RK Grand treats information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we treat these identifiers as personal information.

6 Accessing Your Personal Information

Hotel RK Grand strives to maintain accurate, complete, and relevant personal information for the purposes identified in this privacy statement. We make good faith efforts to make available for your review of personal information and to process requests for modification of inaccurate personal information provided to us through any of the Sites.

However, we may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or for which access is not otherwise required by local law.

7 Data Security

Hotel RK Grand has implemented reasonable and well-designed measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Any content, including personal information, that you contribute to be shared, published, or displayed on any of the Sites, or transmitted to other users, is visible and can be read, collected, or used by them. We urge you to be extra cautious when providing information in public areas.

Please note: Even after removal, copies of your content may remain viewable in cached and archived pages. Although we take efforts to protect your data, transmission of personal information is at your own risk.

8 Children Under the Age of 18

We do not knowingly collect personal information from individuals under the age of 18. If we learn we have collected such data without verified parental consent, we will delete it promptly.

9 Changes to Our Privacy Statement

It is our policy to post any changes we make to our privacy practices on this page. The date the privacy statement was last revised is identified at the top.